CASE MANAGEMENT

The medical management team provides heightened communication, facilitating appropriate quality of care while assuring optimum cost-effective solutions. With online access to PPO networks and routine interaction with all claims staff, Case Management services are provided by licensed registered nurses.

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Telephonic Case
Management

Our in-house team of Nurse Case Managers provides the utmost quality in managed care. Heightened communication allows our case managers to identify barriers to recovery in order to develop a coordinated action plan with specific goals and timeframes. InterMed elevates the human connection by helping people get back to work. We help you reduce your overall cost of claims by negotiating treatment plans, customizing early Return To Work programs and eliminating unnecessary treatment and charges. When appropriate, we deploy Field Case Managers to go onsite to act as liaison with the healthcare provider on more complex cases and to provide support to the IW and their family.

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Med-Legal Nurse
Review

Our clinical staff are trained to identify and remove duplicate medical reports, organize records chronologically, and provide a clinically accurate summary of medical records. This ensures pragmatic claim sizes, reduced attorney fees, and reinforce timely medical care.

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Early Intervention
Program

InterMed’s Triage Program is offered to our clients who require collaboration in assessing treatment options for their employees as well as to address traumatic injuries which, when not immediately addressed, can become costly.

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Return to Work
Program

Like so much of what we do, a plan of action which results in an injured worker's recovery is cost-efficient and requires collaboration and strategy. InterMed helps to reduce the overall cost of claims and increases the closure rate by negotiating treatment plans, customizing early Return To Work schedules and eliminating unnecessary treatment and charges.

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InterAid Nurse Triage & Telemedicine

Our injury hotline is staffed 24/7 by caring nurses who provide injured workers with timely medical advice. Assessment by a triage nurse can expedite reporting of a workplace injury and mitigate preventable emergency room costs.

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Pre/Post Surgical
Coordination of Care

Manage pre-and post-surgical care planning and coordination to achieve the best possible outcome, reducing delay in care thus resulting in quicker rehabilitation and return to work.